Important Information
Policies
To help make your stay at Best Western Ville-Marie Hotel & Suites in Montreal as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies aligned with a traditional downtown hotel experience.
Check-In & Check-Out
Check-in typically begins in the afternoon, with check-out scheduled around midday. Early check-in or late check-out may be accommodated based on availability.
Identification & Minimum Age
Guests must present valid government-issued photo identification at check-in and meet the minimum age requirement to stay independently.
Pet Policy
Pets are not permitted at Best Western Ville-Marie Hotel & Suites Montreal.
Smoking Policy
The hotel maintains a non-smoking indoor environment in accordance with local regulations.
Parking
On-site parking is available for an additional daily fee. Availability may be limited due to the downtown location.
Cancellation & Deposits
Cancellation terms vary by booking type and rate plan. Some reservations may require a deposit or credit card pre-authorization.